Responsible Gambling

1. Our Pledge to Safe Play

SpinWinly Lotteries is dedicated to fostering responsible gaming. We believe lottery games are a form of leisure and work hard to keep the experience safe, fair, and enjoyable for everyone.

2. Know the Risks

While gambling can be fun, it can sometimes lead to serious issues, such as
• financial losses
• emotional strain
• tension in personal relationships
If you or someone close to you is struggling, please seek help as soon as possible.

3. Smart-Play Guidelines

• Set a spending limit: Decide how much you can afford to lose and stick to that figure, win or lose.
• Manage your time: Establish a time limit for play and take regular breaks.
• Play for enjoyment, not income: Treat gambling purely as entertainment.
• Stay informed: Understand the rules, odds, and potential payouts of each game before playing.

4. Self-Exclusion

If gambling is affecting your life, you can request to block your access to our services for a chosen period. Contact our customer support team for details on activating self-exclusion.

5. Help & Support

• Gambling Help: 1800 858 858
• GambleAware: responsiblegambling.vic.gov.au
• BetStop: Learn about the National Self-Exclusion Register at betstop.gov.au

6. Our Responsibility

We routinely review our games, policies, and safeguards to keep them fair, transparent, and aligned with responsible-gaming best practices.

7. Under-18 Prohibition

Gambling is strictly forbidden for anyone under 18. We use robust age-verification tools and will act immediately if underage play is detected.